Employment Equity position:
Manage a team of 4 Technical Support / Application Support Engineers (Microsoft Windows / SQL Server / Linux).
Responsible for growing and managing the Value Added Services (VAS) portfolio focusing on the Service Delivery of bulk SMS / Messaging services.
Management of Operations and Support for bulk SMS / Messaging services.
Building relationships with business owners and client companies.
REQUIRED SKILL SETS
Completed relevant 3-year degree or National Diploma.
Experience should include:
- Strong Operations and Support Management
- Service Delivery Management
- People Management
Must have a strong technical background which needs to include extensive knowledge of Windows Administration/Support, SQL Server and Linux.
Telecommunications Industry experience (more specifically Messaging) would be ideal.